We require bookings to be made two (2) weeks in advance to ensure all materials are in stock. 

Note: We will accept last minute bookings upon availability, but any subsequent bookings will incur an additional fee. This will be determined at the discretion of the owner.

ALL deposits are NON-REFUNDABLE.

Cancellation: 48hrs BEFORE scheduled service date

Your NON-REFUNDABLE deposit can be used towards a rescheduled booking that would need to take place within fourteen (14) days of the day of cancellation date and NOT the date of the booking. To reschedule, you MUST submit a new date within 48hrs of the date you informed BAC of cancellation. Limit to one (1) reschedule per booking. 

Note: The only exception that will be made is if BAC is completely booked within the 14 days following your cancellation date. A new future date can then be arranged.

Cancellation: AFTER the 48hr window has past

This will result in a forfeit of your deposit without the chance to reschedule.

We require a 50% NON-REFUNDABLE deposit. We do accept Cash App & Venmo. Deposits are due 48hrs after invoice is received. The remaining balance is due 48hrs BEFORE the event date by noonIf the full payment is not received by this time your booking will be canceled.

You will receive an invoice to the email you provided. Your invoice will have a breakdown of all items and services charged. Please thoroughly read, sign your invoice, and make your deposit. 

Blown Away Creations located in Maricopa, AZ. We are able to service the Phoenix Metro area which includes MOST cities located within Maricopa and Pinal counties. There is a $25 - $35 travel fee for all cities outside of Maricopa. Please complete the contact form to see if we service your city.

NO. We only provide decorations/designs. We DO NOT book your hotel or Airbnb.

NO. If you would like an Airbnb or a room in room home decorated we are able to accommodate.

Note: If the ceiling in the room is higher than 10ft you will be required to pay the up charge for helium as most standard hotel rooms are 9 -10ft tall.

NO. In fact, most customers are never around when we are decorating. For hotels, clients will need to add the name of our owner (Monique Rodgers) to the hotel reservation. When she arrives at the hotel she will be able to request the key from the front desk and immediately begin decorating.

YES. The fee is $75 and must be added on at the time of booking. If you have chosen a hotel room set up you must be willing to leave your room at least one (1) hour prior to your hotel's stated check out time. 

YES. Any bookings made the week of Valentine's day and Christmas will be subject to an additional fee at the discretion of the owner. Send us a message to inquire about the fee if your booking will be around the holidays mentioned.

YES. A travel fee is required for all out-of-state bookings that varies depending on date and location.

NO. We currently do not travel outside of the U.S.


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